Shipping & Returns
The following policy is applicable to our website: www.cinnamoncloset.in.
Seven days return policy gives you an option to return items purchased on our website within seven days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.
Once we receive your returned product, we will do a quality check of the product and once product passes the quality check, we will credit as per below-mentioned policy. If we receive any item sent by you that do not meet the above conditions, it will not be accepted and will be returned to you at your own expense.
- In case you would like to exchange or return a product, send us an email at care@cinnamoncloset.in within 7 days of receipt of the product. We will arrange for a reverse pick up from your place.
- For a size exchange request, we will send the requested size after we receive the returned product back to our warehouse.
- For a product return request, store credit is issued after deducting applicable shipping charges.
- Store credit is valid for one year and it can be used to purchase anything of your choice on our website.
- Returns/Exchanges, when requested, are limited to one-time only.
- Products bought with any discount/offer are perfectly valid for returns.
- We do not accept returns/exchanges on items on SALE. These are the products under SALE section/page of our website.
SHIPPING AND DELIVERY
What are the delivery charges?
We deliver all across India. We provide free delivery on prepaid orders.
What is the estimated delivery time?
We strive to deliver products purchased from our website in excellent condition and in the fastest time possible. We dispatch your order within two business days from the order date. The order should reach at your doorstep in three to five business days based on your delivery location.
Do you ship to my city and location?
There are instances when we cannot ship to some locations. This could be a consequence of general regulations or serviceability issues.
Do you ship outside India?
Yes, we do ship worldwide.