Shipping & Returns
The following policy is applicable to our website: www.cinnamoncloset.in.
We sincerely hope you enjoy your purchase from our website, but we understand that sometimes customers change their minds. Please read our policies below before placing your order to ensure there are no surprises with processing any returns.
Fifteen days returns policy gives you an option to return items purchased on our website for any reason within 15 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.
Once we receive your returned product, we will do a quality check of the product and once product passes the quality check, we will refund as per above-mentioned policy. If we receive any item sent by you that do not meet the above conditions, it will not be accepted and will be returned to you at your own expense.
- Our products can be exchanged or returned within 15 days of receiving them.
- Refunds against returns will be made as Store Credit only. Customer can use the Store Credit to purchase any product of their choice from our website. Store Credit has lifetime validity.
- We do NOT accept returns/exchange on the items on SALE.
To return a product, please follow these steps:
- To raise a "Return Request", please visit our "Return Centre".
SHIPPING AND DELIVERY
What are the delivery charges?
We deliver all across India. We provide free delivery on all domestic orders.
What is the estimated delivery time?
We strive to deliver products purchased from our website in excellent condition and in the fastest time possible. We dispatch your order within two business days from the order date. The order should reach at your doorstep in five to seven business days based on your delivery location.
Do you ship to my city and location?
There are instances when we cannot ship to some locations. This could be a consequence of general regulations or serviceability issues.
Do you ship outside India?
Yes, we do ship worldwide. For international deliveries, please send us a message on Whatsapp. You may reach us at (+91) 9513093300.