Shipping & Returns
The following policy is applicable to our website: www.cinnamoncloset.in.
Return Policy:
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Return/Exchange Request to be made within 7 days of delivery.
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Refunds are only made in terms of Cinnamon CLoset Store-Credits.
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If your pin code is not serviceable for return pickup, you may self-ship the product to our address. Upon receiving the return, we’ll credit ₹150 to your Tieco E-Credit
- SALE PIECES are not eligible for any Return, or Refund
- Tags must be intact with the barcode sticker.
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Each order is eligible for a return only once if the product falls under the return policy.
- In case of any damaged/ defective or missing products in your order kindly reach out to us within 48 hours of delivery. We will not be able to help you if this timeline is exceeded.
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In the event of damaged merchandise, share images and details through the provided link. Further steps for replacement, Cinnamon Store-Credit, or full refund will be communicated.
Return Request Process:
- Send us an email to care@cinnamoncloset.in
- A return pickup will be initiated for orders within India.
- Once the pickup is created, the product will be collected within 7 to 10 working days.
- Ensure all tags and labels are intact, and the product is unworn.
CC Store-Credit:
- CC Store-Credit will be issued within 24 hours after the order is picked up. It will be provided via email.
- CC Store-Credit is valid for one year.
- CC Store-Credit serves as a digital wallet and can be applied to your next purchase
- The credit will be for the sale amount of the returned products.