Shipping & Returns

The following policy is applicable to our website: www.cinnamoncloset.in. 

Please read our policies below before placing your order to ensure there are no surprises with processing any returns.

Seven days returns policy gives you an option to exchange items purchased on our website within seven days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition.

Once we receive your returned product, we will do a quality check of the product and once product passes the quality check, we will exchange/credit as per below-mentioned policy. If we receive any item sent by you that do not meet the above conditions, it will not be accepted and will be returned to you at your own expense. 

  • In case there is a size issue or you have received a defective product, it can be exchanged within 7 days of receipt of the item. In case the requested size is not available, we will issue a store credit for future purchases on our website. Store credit has one year validity.
  • Exchanges, when requested, are limited to one-time only.
  • Products bought with any discount/offer are perfectly valid for size exchange as per the policy.
  • We do not accept returns/exchanges on items on SALE. These are the products under SALE section/page of our website.

To return a product, please follow these steps: 

  • To raise a "Return/Exchange Request", please send us an email at care@cinnamoncloset.in. 

SHIPPING AND DELIVERY

What are the delivery charges?
We deliver all across India. We provide free delivery on prepaid orders.

What is the estimated delivery time?
We strive to deliver products purchased from our website in excellent condition and in the fastest time possible. We dispatch your order within two business days from the order date. The order should reach at your doorstep in three to five business days based on your delivery location.

Do you ship to my city and location?
There are instances when we cannot ship to some locations. This could be a consequence of general regulations or serviceability issues.

Do you ship outside India?

Yes, we do ship worldwide. 

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